Shipping & Handling: All items are brand new and will be checked or tested before packing.

Item will be shipped out within 3 - 7 business days upon receipt of payment, excluding weekends and public holidays. It is possible that some items may not be in stock when you place your order. If an item is not in stock we will contact you via email as to the anticipated delivery.

Delivery time is about 5-10 business days and it may take up to 4 weeks to some European countries and South American countries due to strict custom inspection.

Orders being shipped outside the Japan or imported into a non-Japan country may be assessed additional fees beyond what has been calculated in the shopping cart. Such fees will be determined by the importing country based on value and type of commodity. Such fees, duties, taxes, brokerage fees, PST or GST may apply to all orders using the International Shipping method and is the responsibility of the receiver. International orders shipped via FedEx, TNT, DHL, UPS, EMS do not include such fees. Please be aware that payments are the buyer's responsibility. Be sure to check with your customs office to determine what any additional costs are prior to buying products through our website.

International Customers - Please Note:
This company doesn't accept customers requests for returns or exchanges. There are no returns or exchanges on internationally shipped Lexus Genuine Parts and Accessories. We do not accept a cancellation request after your order is confirmed. We will not be able to accept any exchanges or returns because of the customer's personal preferences and ordering miss.

We are NOT responsible for any physical damage or damage caused by buyer. Returned items must be in its original package of unused condition and buyers need bear the shipping charges and full insurance cost for the items to get replaced or its faulty.

By clicking the ''Complete Order", you are agreeing to Lexus Boutique International Terms & Conditions.