International Customers - Please Note:

This company doesn't accept customers requests for returns or exchanges.

There are no returns or exchanges on internationally shipped Lexus Genuine Parts and Accessories.

We do not accept a cancellation request after your order is confirmed.

We will not be able to accept any exchanges or returns because of the customer's personal preferences and ordering miss.

Refund Guarantee:

Full refund or replacement can be offered in the following conditions.

1. Parcel is lost or you don't receive it within 30 days after you make payment.

2. The item you received is defective or broken.

Please inform us ASAP if you have any above question and send us pictures to prove, We will give you the best solution.

Note: We are NOT responsible for any physical damage or damage caused by buyer. Returned items must be in its original package of unused condition and buyers need bear the shipping charges for the items to get replaced or its faulty.

If you wish to return an item, please contact Customer Service Representative. Your Customer Service Representative will provide the shipping information to you.

Please contact customer service with any questions: Email: